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Policies

Cancellation & refund policy

Cancellation policy

  • 48+ hours before check-in100% refund
  • 24–48 hours before check-in50% refund
  • Less than 24 hours, or no-showNo refund

Refunds go back to the original payment method within 5–7 working days.

How it works

  • The time is counted up to check-in at 12:00 PM (IST) on your arrival date.
  • You can cancel any time from My bookings in your account. The refund amount is shown before you confirm.
  • Refunds go back to the original payment method (UPI, card or netbanking) through Razorpay, usually within 5–7 working days.
  • Leaving early (after check-in) is not refunded for the remaining nights.
  • If we are unable to honour your booking for any reason, you will receive a full refund.
  • For group bookings (5 or more rooms) or festival dates, special terms may apply and will be shared at the time of booking.

Questions?

Call us on +91 44 2434 5678 or email taskenginembw@gmail.com. Our front desk is available 24×7.