Policies
Cancellation & refund policy
Cancellation policy
- 48+ hours before check-in100% refund
- 24–48 hours before check-in50% refund
- Less than 24 hours, or no-showNo refund
Refunds go back to the original payment method within 5–7 working days.
How it works
- The time is counted up to check-in at 12:00 PM (IST) on your arrival date.
- You can cancel any time from My bookings in your account. The refund amount is shown before you confirm.
- Refunds go back to the original payment method (UPI, card or netbanking) through Razorpay, usually within 5–7 working days.
- Leaving early (after check-in) is not refunded for the remaining nights.
- If we are unable to honour your booking for any reason, you will receive a full refund.
- For group bookings (5 or more rooms) or festival dates, special terms may apply and will be shared at the time of booking.
Questions?
Call us on +91 44 2434 5678 or email taskenginembw@gmail.com. Our front desk is available 24×7.
